Objectives
The objective of the Grievance Cell is to develop a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educational atmosphere in the University.
A Grievance Cell should be constituted for the redressal of the problems reported by the SC/ST Students or Staff of the University with the following objectives:
- Making admission contrary to merit determined in accordance with the declared admission policy of the institute;
- Irregularity in the admission process adopted by the University;
- Refusing admission in accordance with the declared admission policy of the University;
- Non publication of prospectus, as specified;
- Publishing any information in the prospectus, which is false or misleading, and not based on facts;
- Withhold or refuse to return any document in the form of certificates of degree, diploma or any other award or other document deposited with it by a person for the purpose of seeking admission in such institution, with a view to induce or compel such person to pay any fee or fees in respect of any course or program of study which such person does not intend to pursue;
- Demand of money in excess of that specified in the declared admission policy or approved by the competent authority to be charged by such University;
- Breach of the policy for reservation in admission as may be applicable;
- Complaints, of alleged discrimination of students, from the Scheduled Castes, the Scheduled Tribes, Other Backward Classes, Women, Minority or Disabled categories;
- Non payment or delay in payment of scholarships to any student that such institution is committed, under the conditions imposed by University Grants Commission, or by any other authority;
- Delay in conduct of examinations or declaration of results beyond that specified in the academic calendar;
- On provision of student amenities as may have been promised or required to be provided by the institution;
- Denial of quality education as promised at the time of admission or required to be provided;
- Non transparent or unfair evaluation practices;
- Harassment and victimization of students, including sexual harassment;